Being happy at work / Improving employee engagement

A whooping 87% of workers worldwide who, as Gallup puts it, “are emotionally disconnected from their workplaces and less likely to be productive”, in India the number goes up to 91%. What this means is that the employees remain unhappy, the company fails to attain efficiency and the country as a whole under performs.

 

But why is this happening?

  • Employees feel that they are not adding any value to the society. i.e. their work has no real or tangible impact to the world
  • They want big money and quick. Lives have become too materialistic.
  • Social media which is biased towards ‘my happy life’ posts

The above three are very much interconnected. Many people join big companies where they are made to do jobs which are mundane, tiresome and have customers which are located far, far away. When they join, they are really active and believe they will be able to ‘manage’ their way out as they are compensated with a handsome pay; however reality triumphs in no time.

When they take their temporary refuge from reality in the form of holidays and treks they question their materialistic way of living envying the happy lives of the locals. When they log on to their Facebook account every evening after work, they get frustrated by seeing everyone else living a happy life. They then question the worth of their very existence and their importance to the society and the world.

 

What can the employer do?

  • Put forth a realistic job purview. Upload “A day in the life of _____” videos on your website and let your future employee know what exactly to expect. High and unrealistic job expectations can end up being disastrous. It will either lead to high employee turnover or extremely low employee engagement.
  • Chalk a path towards making your company a boundaryless organisation as was envisioned by Jack Welch for GE. Remove the horizontal barriers – let the employee interact with the people in high echelon; remove the vertical barriers – let the employee freely interact with his colleagues and make strong relationships, and broaden his/her skill set; and most importantly remove the external boundaries – let him/her interact with the final customers, let him/her see the impact his/her work is creating. Once s/he feels that s/he is being heard by the top management, bonds and learns from his/her colleagues and sees the impact s/he is making towards the society, s/he will begin to believe in himself/herself, feel motivated and thus will not hesitate from doing more work, even if it may be outside his/her Job Description.
  • Employ a counselor and ensure every employees’ access to him/her.

 

What can do the employee do?

  • Understand that materialistic life, more often than not, will breed unhappiness. One has to realise that money is only the means to a happy life and not the ends.
  • Facebook is an unrealistic world where people only share the happy instances of their life and thus creating an illusion of having reached the top of Maslow’s pyramid. They too have a huge set of problems and more often than not, they match with that of yours. Approach your counselor at work or talk it out if with a friend in case it continues to bother you. Best thing to do would be to quit Facebook and leave a happy social life – offline.

 

(The above analysis is based on my interaction with a comparatively small sample of people and hence may not truly reflect the universal situation)

 

Do what you love?

04 January, 2017

When we take our temporary refuge from reality in hikes like these, we come across people who are really happy with life. We see them doing what they love and then we compare their work with our hate-filled work life.

But are they really happy doing what they love? Shravan was my trek leader during my Kedarkantha (KK) trek. He has trekked the KK summit over 100 times now. While he still loves trekking, the charm is no longer the same as it used to be when he first started. Similar is the case with Abhirup, another trek leader who has hiked Kashmir Great Lakes a dozen times.

These people do what they love but not when, where and why they love to do so. In the ideal world such distinction should not exist; but in reality it does. The best thing to do, maybe, is to separate what you do from what you love. You do not want your intrinsic motivation to be replaced by the extrinsic motivation of money.

So the next time you are motivated to quit your job and do what you love, do not.

Or…. maybe not. Things might get better if you do what you love and have almost complete independence over it.

Deepak is another trek leader I met during the trek. His story is quite different. He was born in Uttarkashi, Uttarakhand. He works as a freelancing trek guide and so far has traveled over half of India and is acquainted with over half a dozen Indian languages. Being a freelancer he ensured that he entered into contract with private agencies only on short term basis. Though that meant he would earn a little lesser, he chose independence over money (kuch paane ke liye, kuch khona padta hai).

Playing cricket with my trek leaders and friends at Hargaon

 


My Himalayan Odyssey are a series of posts from my travel to the Himalayas which took place between 30/12/2016 and 07/01/2017

How to be happy?

27 December, 2016
There is a charm about meeting one’s old friends, especially when we are too darn high. We happen to let out and share the various experiences of our lives and learn from what they have to share.

A curious topic of discussion was How can the World find happiness? In today’s materialistic world we are never content with what we have and strive for more and more, breeding unhappiness for ourselves. After much discussion, we concluded that happiness lies in giving. When we give, we become part of the other person’s life in unimaginable ways. Also, happiness is ironically even more when we have to part with something we value a lot and give it to someone who needs it more than us. We then feel a lot more satisfied….. and happy.


My Jugaadu Adventure are a series of posts from my travel to Bengaluru, Gokarna and Mangaluru which took place between 23/12/2016 and 29/12/2016